Frequently Asked Questions
Everything you need to know about shopping at Wojan Shop.
What are the available shipping methods and delivery times?
We offer standard and expedited shipping options. Standard delivery typically takes 3-7 business days, while expedited shipping arrives within 1-3 business days depending on your location.
What is your return policy?
We accept returns within 30 days of purchase. Items must be in their original, unused condition with all packaging intact to qualify for a full refund.
How can I track my order?
Once your order has shipped, you will receive an email confirmation containing a tracking number and a link to monitor your package's progress.
Which payment methods do you accept?
Wojan Shop accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.
Do you offer international shipping?
Yes, we ship to most countries worldwide. International shipping rates and delivery times vary based on the destination and will be calculated at checkout.
How do I contact customer support?
Our support team is available via email at [email protected] or through our live chat feature on the website from Monday to Friday, 9:00 AM to 5:00 PM.